Business software is a set of computer software that is designed to help manage and run businesses, enhancing efficiency and accuracy. They are used for a variety of functions, including customer relationship management, project management sales force automation, and financial accounting. There are a variety of software for business, each tailored to the needs of its specific sector.
A business that sells online products will benefit from the power of features such as customer relationship management software. This helps to build trust and transparency to be built up with customers. This kind of software could also provide valuable insights into a company’s performance including how its marketing is working, or how effective its website is in making potential customers.
The use of business software is widespread and has been a major element in the growth of companies around the world. The first software for business applications was designed for jobs that required white collar workers using large mainframe computers used to automate tasks such as bank cheque processing and factory accounting. Later, word processors such as Word Perfect and Microsoft Word saw the decline of the IBM typewriter and mathematical spreadsheet applications like Lotus 1-2-3 and Excel became extremely popular among corporate consumers.
Certain business applications are interactive, which means it can be used by business users to alter data and produce results instantly. Other software for business operates in batch mode, meaning that it can be programmed to run on a scheduled basis and produce reports without the intervention of an individual user. When a business software error occurs an entire team is charged with resolving the problem so that users can return to their jobs. This is called business application support.
